General Terms and Conditions (GTC)
If you wish to register as a reseller or end user in the webshop of Bijó Élelmiszer
Kereskedelmi Kft. and use our services (webshop service),
please read these General Terms and Conditions (hereinafter: GTC) carefully . Simultaneously with the registration,
the Customer declares that it has read the GTC and
accepts all provisions contained therein as binding. The GTC accepted by the Customer during registration
will not be filed, it is only concluded electronically, which we record
in our system electronically. In case of amendments to the GTC, the Service Provider shall inform the Customer
when it enters the webshop next time. You may find more information on the operation of the webshop and the general process of ordering and delivery
here, as well as at our Customer Service (telephone: +36 1 814 6450; email:
vevoszolgalat@bijo.hu). If you do not agree and do not accept this GTC,
we kindly request you not to register and shop in our webshop.
1. Applicable law
2. Contracting Parties
3. Purpose of the GTC
4. Language of the GTC
5. Material, territorial and temporal scope of the GTC
6. Acceptance of the GTC by the Customer
7. Use of the Webshop service
8. Conclusion of the Contract
9. The Customer’s rights and obligations
10. Data protection, data security
11. Amendment to the GTC
12. Final provisions
1. Applicable law
The Webshop’s General Terms and Conditions contain the general terms and conditions of the legal relationship between the Service Provider and
the Customer, who establishes a contractual relationship with the Service Provider. In matters not regulated in this GTC,
the Hungarian laws in force at any time, thus, in particular, the provisions of:
• Act CVIII of 2001 on Certain Aspects of Electronic Commerce and on Information Society Services
;
• Act CXII of 2011 on the Right of Informational Self-Determination and on Freedom of Information;
• Act V of 2013 on the Civil Code (hereinafter: New CC);
• Government Decree 45/2014 (26 February) laying down detailed rules for contracts between consumers and undertakings
;
shall be applied, without any specific clauses.
2. Contracting Parties
The GTC is concluded by and between the following Parties, for an indefinite period of time:
2.1. Service Provider:
Company name: Bijó Élelmiszer Kereskedelmi Korlátolt Felelősségű Társaság
Abbreviated company name: Bijó Kft.
Registered seat: H-1135 Budapest, Róbert Károly krt. 96-100.
Represented by: Márk Bíró, Managing Director
Company registration number: 01-09-178111
Registry Court: Company Registry Court of Budapest-Capital Regional Court
Language of the Contract: Hungarian
Tax number: 24703264-2-41
Community tax number: HU24703264
Account holding payment service provider: Erste Bank Hungary Nyrt.
Payment account number: 11600006-00000000-64385288
Telephone: +36 1 814 6464
Email: info@bijo.hu
Website: www.bijo.hu
hereinafter as the Service Provider.
2.2. Customer:
A natural person, legal person or organizational unit without legal personality who uses
the Webshop service in the territory of Hungary, i.e. registers on the Webshop’s Internet platform
and orders or purchases goods or services through the platform. Hereinafter as the
Customer.
2.3. Suppliers:
Magyar Posta Zrt. (H-1138 Budapest, Dunavirág utca 2-6., tax number: 10901232-2-44, company registration number: 01-10-042463)
(Hereinafter: Courier Service)
Mixpakk Kft. (H-1119 Budapest, Fonyód u 2., tax number: 24114640-2-43, company registration number: 01-09-991117) (Hereinafter:
Transporter)
The Courier Service and the Transporter deliver our goods based on their own general terms and conditions,
at the prices provided in the Webshop according to the completed order, as follows:
For retail Customers: the delivery fee is gross HUF 1,690 / order. The delivery is free of charge over the amount of gross HUF 15,000 (invoiced
value). The same-day delivery fee is + HUF 499 if the amount does not reach HUF 15,000.
3. Purpose of the GTC
The purpose of the GTC established by the Service Provider is to lay down the detailed rules of the following:
• the terms and conditions related to the Webshop services and their use;
• the Service Provider’s and Customer’ contractual rights and obligations; and
• other material circumstances related to the Webshop service.
4. Language of the GTC
Language of the Contract: Hungarian
5. Material, territorial and temporal scope of the GTC
a) Material scope
The GTC shall be applied to the following:
• all “electronic trading services” that the Service Provider provides to the Customers through the Webshop;
furthermore
• in this regard, the Service Provider’s and Customer’s rights and obligations; as well as
• all material parameters of the Webshop’s operation.
b) Territorial scope
Based on this GTC, the Service Provider provides the Webshop service exclusively as a service provided “in the territory of Hungary”, regardless of the global nature of the Internet,
and it only accepts orders placed on the Webshop’s Internet site and
addressed to the territory of Hungary as the delivery address.
The Service Provider excludes the possibility of postal or other delivery to addresses outside the territory of Hungary.
Regardless of the possibility to register and order from abroad, all such orders are
considered invalid and automatically canceled.
c) Temporal scope
The GTC and all amendments thereto shall be effective when the Service Provider makes them publicly available on the Webshop’s website,
from the date of its “disclosure”, and shall be valid until it is revoked by the Service Provider, or until the next amendment
to the GTC. The GTC shall remain in effect as long as the Service Provider provides the
Webshop service.
6. Acceptance of the GTC by the Customer
Acceptance of the GTC by the Customer shall be precondition of using the Webshop service. If
a Customer uses the service, i.e. registers on the Webshop’s website and,
by selecting the appropriate rubric on the Internet platform, it declares that it has read and accepted the GTC,
it shall be considered as the acceptance of the terms and conditions by the Customer. If the Service Provider has amended the GTC since the Customer’s last login,
it notifies the Customer of the change upon logging in, thus, the Customer shall accept the new GTC again before
placing the next order.
7. Use of the Webshop service
The Service Provider provides the Webshop service to the Customer under the following terms and conditions.
7.1. Territorial scope of the Webshop service:
The Webshop service provided by the Service Provider shall be considered as a service into the territory
of Hungary.
7.2. Data necessary for registration:
7.2.1. Registration of end users:
Private person: email address, password, family name, given name, telephone, country, zipcode, city, street,
house number
Company: email address, password, family name, given name, telephone, invoicing name, country, tax number, zipcode,
city, street, house number
7.2.2. Registration of resellers:
Data: email address, password, family name, given name, telephone, country, zipcode, city, street, house number
Minimum necessary annexes (they shall be uploaded filled, signed and scanned): business license or certificate (for sole proprietors);
certificate of incorporation, specimen signature (companies), operating license or
certificate on the registration of trading activities. Scanned versions of these signed documents shall be uploaded
as part of the registration.
In case of registration as a reseller, the completion of the registration requires a separate confirmation and approval, which is provided by
a colleague of Bijó Kft. In case of incomplete or improperly completed registration (for example annexes),
the registration shall be rejected.
In Bijó Szakáruház, purchases at trader list prices are only possible with a
customer loyalty card (purchase card).
The trade of food, organic and health food, herbal and medicated preparations shall be included in our reseller partner’s
main activity.
Its operating license or certificate on trading activities shall cover or include the following TEÁOR numbers: 4711, 472, 478, 4791, 4773, 4774, 4775, 861, 862.869, 9602, 9604.
If the registrant is not the person holding signatory rights on behalf of the company,
an authorization issued to the registrant, signed by two witnesses, shall also be attached.
Please take your purchase card with you to all personal purchases, as our reseller partners can only purchase at trading prices in the Bijó Szakáruház
if they present their card. In other cases, at gross
retail (end user) prices.
If your card was lost, please notify our Customer Service immediately in order to inactivate it.
If your card is lost or destroyed, you may request a new card by paying the amount of HUF 1,000. One reseller
may request maximum 2 cards free of charge.
Purchase limit:
From 01 September 2022, we have introduced a purchase limit for our reseller partners to use our trading list prices (wholesale prices),
the monthly amount of which is net HUF 60,000 and at least one purchase
per month shall be made. Our IT system applies the new rule from 01 September 2022. Our
trading list prices (wholesale prices) can only be used by our trading partners who
made a minimum net purchase of HUF 60,000 in the previous month.
In April and May 2023, resellers may purchase at wholesale prices, regardless of the previous month’s turnover. During this reorganization period, we will not inspect the monthly purchase limit.
We serve our trading partners whose purchases do not reach the monthly net value of HUF 60,000 at consumer
(retail) prices.
We prepare our monthly evaluation on the first day of each month, which is automatically carried out by our
business management system. Purchases made after the evaluation will be included in the next period. It is not possible
to transfer, combine, cumulate, or roll-up purchase amounts
for several months.
Useful information:
It is forbidden to bring bags larger than 20 x 30 cm into the sales area,
they shall be placed in the luggage lockers in the lobby. Children are also allowed to enter the Bijó Szakáruház.
By entering the area of the Szakáruház, you accept the effective Policy and Parking Regulation, which
are available at the reception of the Bijó Szakáruház in printed version, as well as on the www.bijo.hu website
in electronic version.
In the Webshop, the Service Provider shows the product name and description, as well as an image of the product. The
displayed product images may differ from the actual product and are for illustration purposes. The Service Provider assumes no liability
for the difference between the product image displayed on the www.bijo.hu website and the actual appearance
of the product. The same rule shall be applied to the product descriptions indicated on the product data sheet.
Please do not rely solely on the displayed product image and product description
when purchasing the product. Please note that in all cases, the product label physically placed on the product shall
prevail.
7.3. Further data necessary for ordering and options:
• Quick Order feature: by entering the article number and the number of ordered pieces and clicking on the “Add to cart” button,
the product with the provided article number and quantity is immediately added to the cart, without the need to navigate from the current page,
thereby accelerating the order process. The article numbers of the products are included in our price lists
and on the product data sheet.
• Order from File feature: after clicking on the Select File button, an Excel type file can be
browsed/included. The Excel file shall have the following data content: Column No. 1
barcode, Column No. 2 ordered quantity (pieces or other quantity indications are not necessary, only a number shall be provided).
Please do not indicate any other data in the file, otherwise our system will not be able to include it.
• Coupon Redemption feature: if you have a redeemable coupon code, you may
enter/redeem it there. Enter your coupon code in the field and click on the green tick.
• Excel Download feature: after clicking on the Excel Download button, you can download the content of your cart in Excel
format.
• Empty Cart feature: after clicking on the Empty Cart button, you can cancel the entire Cart.
• Save to List feature: you can create different lists, for example a list of the regularly purchased
products. After clicking on the Save to List button, you can create a list in the pop-up window. To this end, you shall enter the name of the list
and click on the green “Plus” button. If you already have created a list,
you can select the list in the pop-up window. By clicking on the Manage my Lists button, you can amend or cancel your
existing lists.
• Invoicing address: you shall enter the data necessary for invoicing there.
• Delivery method: you may select the delivery method there. You can select only one delivery method. Packages
cannot be breaking-up.
• Delivery address: you may enter the delivery address there.
• Payment method: payment is possible with cash on delivery or by online bank card payment.
• Notes: you may write a note related to the delivery, receipt, etc.
• “Kerekítsd Fel” online micro donation system: before finalizing the order, on a voluntary basis, you have the option
to take part in the “Kerekítsd Fel” online micro donation system (www.kerekitsdfel.hu)
operated by the Hungarian Charity Service of the Order of Malta. Through this system, you can send support to a specific case of the
Hungarian Charity Service of the Order of Malta. The Customer decides whether it intends to take part in it,
and if so, how much money it intends to offer. Participation is not mandatory,
it is operating exclusively on a voluntary basis. The Service Provider’s Webshop can be fully used even without participation.
The offerings are sent by the Service Provider to the Hungarian Charity Service of the Order of Malta by bank transfer,
after the closure of the collection.
7.4. Use of the service
1. Orders can be placed in the Webshop exclusively electronically, on the www.bijo.hu
website. The Service Provider does not accept orders placed on the website by the partner in any other form.
Products included in the Webshop can be ordered exclusively online by Customers not registered
as resellers.
2. The price shown next to the products is the gross purchase price of the given article, which already includes value added tax,
however, not the home delivery fee.
3. If, despite the exercise of all due care, the price of a product is shown incorrectly, in particular,
in case of obvious clerical errors, or if the prices significantly differ from the general market value, or the prices are incorrect due to a system error,
the Service Provider shall not be obliged to delivery the product at the incorrect price, but, upon notification of the Customer,
it shall offer delivery at the correct price. If the Customer does not agree with that,
it may withdraw from the Contract.
4. The prices shown do not constitute a direct offer. The Service Provider assumes no liability for any damages
resulting from possible clerical errors.
5. Images next to the articles are symbolic images, the packaging and appearance of the products may be
different.
6. Most of the product descriptions of the products were provided by the producers, and to a lesser extent,
information comes from packaging and other publicly available sources. The Service Provider assumes no liability
for any inaccuracies, incorrect information or clerical errors thereof.
7. The Service Provider assumes no liability for whether or not the ordered product can be used for the Customer’s purposes
(for the purpose set by the Customer). The Customer shall inspect whether the product can be used for its
own use.
8. The Service Provider reserves the right to reject orders that have already been confirmed, in whole or in part,
without providing any reasons. In such a case, the Customer may withdraw from the Contract.
9. In case of packages not taken and sent back, the fee of return shall be borne by the Customer, unless
the Service Provider has previously accepted to bear the delivery cost. The Service Provider initiates the resending of the package only if the consideration for the package is transferred in advance. Transfer in advance is only possible upon prior agreement (email: vevoszolgalat@bijo.hu).
7.5 Transfer of ownership of the products
The ownership of the products shall be transferred to the Customer upon receipt of the product, if the customer
has paid the purchase price of the product in full.
7.6 Comments
If writing a comment, the user accepts the following moderation principles and complies with them
when writing a comment:
– The User may only share information related to the Product description and its use.
It is forbidden to share information related to the completion of a specific Order or special offers.
– Comments can only be written in Hungarian, except of the foreign technical expressions and terms,
which are used in common language.
– It is forbidden to use expressions suitable for incitement to hatred or intimidation,
as well as to share links and references leading to websites engaged in such topics.
– The User shall upload the comment in the appropriate category.
– The User shall be liable to ensure that the information published is true, correct, it does not contain any misleading information
and does not violate the rights of others.
– It is forbidden to disclose commercial, advertisement, or contact details of websites and companies pursuing the same activity as the Seller,
as well as personal data.
– The comment shall serve to inform Users/Customers/Buyers and cannot be used for communication
with the Seller.
In case of violation of the above moderation principles, the Seller shall be entitled to delete the User’s assessment
in whole or in part. In addition to the above, the Seller reserves the right to delete any comment or product assessment,
without providing any reasons.
8. Conclusion of the Contract
8.1 General characteristics:
The Contract is concluded upon registration in the Webshop’s platform operated by the Service Provider, and upon accepting this GTC
and the Privacy Statement. Registration is a condition for purchasing in the
Webshop. An order is placed when the Customer approves the order in its final form
and sends it to the Service Provider on the Internet platform. When receiving the orders, the Service Provider reserves the right to cancel the order’s data
and qualify the placed order invalid during the inspection
of the authenticity of the registration data or its incomprehensibility
. The Service Provider does not file and store the Contract, it does not qualify as a Code of Conduct,
nor does it participate in it.
8.2. Registration:
After providing its data during registration in the Webshop, as well as accepting the GTC and the Privacy Statement,
the Customer shall have the technical possibility to place an order and purchase from the
product range. The Customer may freely select from the product range even without logging in
to the Webshop’s platform, however, purchase is only possible after registration and login.
8.3. Order, purchase:
The Customer may add a product to the cart, place and order and purchase in the Webshop only after login,
by providing its email address and password. The order is sent by activating the dedicated button (Check phase, “Finalization”)
on the Internet platform. The order is placed
when after confirmation, the Customer receives a confirmation email on the receipt of the
order.
If the Service Provider does not confirm the fact of the order to the Customer within 48 hours from placing the order at the latest,
the Customer may withdraw from the Contract. In all cases,
the Customer shall notify the Service Provider of the fact of withdrawal in writing (email: vevoszolgalat@bijo.hu),
from which the Customer and the order concerned can be clearly identified. The Service Provider accepts the fact of withdrawal from the Contract
exclusively upon written notification thereof.
8.3.1 Safety data sheets
The Service Provider provides the Customer with a Safety data sheet for products purchased under the scope of this GTC, electronically,
which the Customer may download from the www.bijo.hu website.
8.4. Amendment and cancellation of Orders:
Pursuant to Act CVIII of 2001, the Webshop’s software sends an immediate notification to the Customer on the fact of receipt of the order
upon placing the order. If the Customer does not receive the confirmation notification within 48 hours,
the Customer’s purchase obligations shall be terminated. The Service Provider
provides the Customer with the opportunity to amend the order until the Service Provider commence the completion of the order,
if the Customer notices in the confirmation email that it had ordered a product by mistake,
or it had ordered a different product, not what it had intended. In such a case, the Customer shall immediately notify the Service Provider of the mistake,
by answering to the sent confirmation email or at the
vevoszolgalat@bijo.hu email address.
The Service Provider provides the Customer with the opportunity to revoke the order until the Service Provider commence the completion of the order,
by answering to the sent confirmation email or with a declaration sent to the vevoszolgalat@bijo.hu email address,
until the Service Provider hands over the Customer’s package to the Courier Service
for delivery. In all cases, the Customer is informed of the handover by email.
Subsequently, Government Decree 45/2014 (26 February) shall be applied.
8.5. Payment terms:
The Customer can pay the consideration of the purchased product or service to the colleague of the Courier Service upon receipt of the product
in cash (cash on delivery), by only bank card, or if the Customer uses pickup parcel shop,
by the payment method ensured by the Courier Service’s partner, or in case of pickup in person, to the colleague of Bijó Kft.
in cash or by bank card payment, on the spot. The Courier Service provides
an acknowledgement of receipt of the cash. The Service Provider does not accept partial payment, and the colleague of the Courier Service
cannot accept partial payment either. The Customer may take over all order items at once or refuse the full receipt
of the order. If the Customer refuses the receipt of the order, the Service Provider
reserves the right to terminate the Customer’s registration and invalidate its possible orders
placed in the meantime, on the basis of its individual assessment.
Service provider of the online bank card platform: Global Payments Europe sro. Magyarországi fióktelepe, H-1117
Budapest, Október huszonharmadika utca 8-10.
8.6. In the event of failed delivery:
In case of a general delivery deadline, the Supplier attempts to deliver the ordered products on two occasions. Subsequently,
in all cases, the Service Provider invalidates and cancels the order.
9. The Customer’s rights and obligations
9.1. Right of withdrawal
Within fourteen (14) working days from the purchase, from the receipt of the package containing the ordered product,
considering Sections 20 to 22 of Government Decree 45/2014 (26 February) laying down detailed rules for contracts between consumers and undertakings,
the Customer may withdraw from the purchase without providing any reasons. In case of withdrawal in writing, it is sufficient to send the declaration on withdrawal
within fourteen (14) working days. In case of withdrawal, the Customer shall send back the product in undamaged condition,
without signs of external damage or use, by indicating the Customer’s name, at its own cost,
to the Service Provider’s address (Bijó Kft., H-1135 Budapest, Róbert Károly krt. 96-100.).
The Service Provider shall refund the purchase price paid by the Customer within fourteen (14) days of withdrawal.
A sample declaration on withdrawal is available HERE. However, the Service Provider does not make it mandatory to use the linked
sample declaration on withdrawal. The Service Provider accepts written declarations, based on which
the Customer and the order concerned (withdrawn) can be clearly identified.
Costs incurred by the return of the product due to the exercise of the right of withdrawal
shall be borne by the Customer. It is not possible to receive packages returned by cash on delivery. The Service Provider
shall have the right to claim compensation for damages resulting from the misuse of the product.
In the event of withdrawal, the Customer shall return the package to the Service Provider immediately,
but within fourteen (14) days at the latest.
The Service Provider shall refund the full purchase price only if the product is returned completely free of any damage, in complete package, retained and not decreased
in quality and value.
The deadline of fourteen (14) working days available for withdrawal shall commence on the day when the Customer received
the package.
The Customer may not exercise the right of withdrawal if the product is connected to its person,
or if the product was produced or obtained based on the Customer’s instructions or at its express request, or
which cannot be returned based on its nature, or is highly perishable.
The Customer may cancel its order simply and without any obligation at the Service Provider’s contact details,
until the Service Provider hands over the Customer’s package to the Courier Service for delivery. In all cases,
the Customer is informed of the handover by email.
In matters not regulated herein, the rules of the New CC, as well as
Government Decree 45/2014 (26 February) laying down detailed rules for contracts between consumers and undertakings shall be applied.
9.2. Any possible damage caused to the Service Provider
If the returned product turn out to be damaged and this damage is due to improper use,
pursuant to Government Decree
45/2014 (26 February) laying down detailed rules for contracts between consumers and undertakings, the Service Provider shall have the right to claim compensation for depreciation caused in the product
from the Customer.
9.3. Warranty
Pursuant to the rules of Section 6:159 of the New CC, the Service Provider undertakes a warranty for the ordered products. In case of deficient performance,
the Customer shall notify the Service Provider of its objection in writing, as soon as possible after the discovery
of the defect. In case of deficient performance, according to the order of warranty set out in Section 6:159 of the New CC,
the Service Provider: - primarily replaces the product - or if it is not possible to replace it, at the Customer’s choice, it ensures
price reduction, or the Customer may withdraw from the order and request the refund of the amount
paid for the product.
The delivery cost shall not be refunded by the Service Provider. In case of unimportant defects, the Customer shall not have the right withdraw from the order.
In case of deficient performance, the costs related to the enforcement of warranty rights shall be borne by the Service Provider.
9.4 Complaint handling
In the event of a complaint, we act according to the detailed conditions stipulated in Government Decree 45/2014 (26 February).
We respond to every opinion we receive, and in the event of any mistakes committed by us or our Suppliers,
we act with the greatest flexibility through our Customer Service, bearing in mind the interests of our Customers.
You can submit your customer complaint to our Company through the following contact details:
By post: Bijó Kft., H-1135 Budapest, Róbert Károly krt. 96-100.
Email: vevoszolgalat@bijo.hu
In the event of a customer complaint, our Company acts based on the provisions of Act CLV of 1997
on Consumer Protection. We shall examinate the complaint within five (5) working days after its receipt.
Within thirty (30) days of the receipt of a written complaint, our Company shall respond to it on the merits and disclose it
at the contact details provided by the complainant.
Our Company shall keep a copy of the response for five (5) years and present it to the control authorities,
at their request.
If the complaint is rejected, our Company shall inform you in writing of which authorities’ or conciliation body’s procedure you may initiate based on your complaint,
according to its nature. Furthermore, the information contains the registered seat, telephone number, Internet address and mailing address
of the competent authority, or the conciliation body according to the consumer’s residence or place of stay
. The information also contains whether
the Company uses the conciliation body’s procedure for the settlement of the legal dispute with the consumer.
If you turn to a conciliation body with your complaint, our Company is subject to obligation for cooperation
in the conciliation body’s procedure.
The Customer may contact the following organizations with its objections and complaints:
- Clerk of the Local Government of Budapest District XIII, H-1139 Budapest, Béke tér 1. Telephone: +36 1 452
4100;
- Government Office of Budapest, Office of District V, Consumer Protection Department
Consumer Protection Department: H-1051 Budapest, Sas utca 19. III. emelet, Telephone: +36 1 450 2590, Email:
fogyved_kmf_budapest@bfkh.gov.hu
- Conciliation Body attached to the Budapest Chamber of Commerce and Industry: H-1016 Budapest,
Krisztina krt. 99., Telephone: +36 1 488 2131; Email: bekelteto.testulet@bkik.hu
Please be advised that the condition for the initiation of the conciliation body’s procedure is that
the consumer directly attempts to settle the dispute with the concerned company. The conciliation body’s procedure can be therefore initiated
at the consumer’s request.
You can also submit your complaint to the online dispute settlement platform of the European Commission. The online dispute settlement platform of the European Commission
is available at the following link: European Commission, online dispute settlement
Our Company is not subject to any Code of Conduct according to the Act
on the Prohibition of Unfair Business-to-Consumer Commercial Practices.
10. Data protection, data security
10.1 Privacy Statement:
The Service Provider manages the personal data provided during registration based on its effective
Data Protection Guidelines. The Data Protection Guidelines are available at www.bijo.hu.
Please read it before registering or ordering.
By clicking on the Registration button, the Customer unconditionally and irrevocably declares that it has read, understood, acknowledged and accepted the GTC and the Privacy Statement
as binding.
10.2. Amendment of personal data:
The Customer may amend or delete the personal data provided on the Webshop’s user platform
at any time. However, the following data are exceptions.
The following data cannot be amended:
• Email address
A Customer registered as a reseller can only amend its password.
The Customer can request the cancellation of its registration at the vevoszolgalat@bijo.hu email address.
11. Amendment to the GTC
The Service Provider reserves the right to amend the GTC in whole or in part at any time.
12. Final provisions
12.1. Termination of the Contract
The Customer may request the termination of the Contract at any time, which the Service Provider shall acknowledge
after verifying the Customer’s identity. Thereafter, the Service Provider terminates the Customer’s opportunity to use the Webshop
and cancels its registration. If the Customer does not comply with the provisions of this GTC,
the Service Provider reserves the right to unilaterally terminate the Contract. The Service Provider notifies the Customer
that even after the termination of the Contract, it will store the Customer’s previous orders
and issued taxation receipts and invoices, which contain the Customer’s data. Considering the provisions of
taxation laws.
12.2. Liability
The Customer shall be fully liable for all orders and other transactions, during which
its password is used. Considering this, the Customer shall ensure appropriate confidentiality
of its password. The Customer shall not be liable if its password is obtained by unauthorized persons
through no fault of its own. The Customer shall prove this fact itself.